Privacy policy
Privacy Policy
At Elvée Paris, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
---
# Information We Collect
When you use our website, create an account, place an order, or interact with us, we may collect certain information including:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment-related details
- Order history
- Device information
- IP address
- Browser information
- Website usage and browsing behaviour
You may browse certain sections of the website without sharing personal information. However, some features such as placing orders or accessing certain services may require registration.
---
# How We Use Your Information
We may use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and tracking updates
- Improve website experience and performance
- Personalize product recommendations
- Prevent fraud and maintain website security
- Send promotional offers, newsletters, updates, and marketing communications (only where permitted)
---
# Marketing Communication
If you choose to share your email address or phone number with us, you may receive:
- Promotional emails
- SMS or WhatsApp updates
- Product launches
- Exclusive offers and discounts
You may unsubscribe from marketing communications at any time using the unsubscribe option available in our communications.
---
# Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze website traffic and performance
- Enable certain website functionalities
You may disable cookies through your browser settings, though some website features may not function properly.
---
# Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.
All payments are processed securely through trusted third-party payment gateways and service providers.
---
# Sharing of Information
We respect your privacy and do not sell or rent your personal information to third parties.
However, your information may be shared with trusted third parties only when necessary for:
- Payment processing
- Shipping and delivery
- Website operations
- Customer support
- Marketing and communication services
- Fraud prevention and legal compliance
These service providers are required to maintain the confidentiality and security of your information.
---
# Data Protection & Security
We implement reasonable security measures to protect your information against unauthorized access, misuse, disclosure, or alteration.
However, while we strive to use commercially acceptable methods to protect your data, no online platform can guarantee absolute security.
---
# Third-Party Services & Links
Our website may contain links to third-party websites or services. Elvée Paris is not responsible for the privacy practices, content, or policies of such third-party platforms.
We encourage users to review their respective privacy policies before sharing information.
---
# Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your account or personal data
- Opt out of marketing communications
For any such requests, please contact us using the details provided below.
---
# Children’s Privacy
Our products and services are intended for individuals aged 18 years or above. We do not knowingly collect personal information from minors.
---
# Policy Updates
Elvée Paris reserves the right to modify or update this Privacy Policy at any time. Any changes will be updated on this page.
We encourage users to review this policy periodically.
---
# Contact Us
For questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Elvée Paris
Email: support@elveeparis.com
Website: www.elveeparis.com
Business Hours: Monday to Saturday | 10:00 AM – 6:00 PM
Elvée Paris
The Signature of Luxury
Elvée Paris™ is a brand operated by JVA Wellness & Beauty.
© 2026 JVA Wellness & Beauty. All Rights reserved.
